You will not find a first post on services. This is my promised end to the post ‘Today is the day for blogging’.I know I can be a bit finicky but permit me to say that a lot of Nigerian businesses have very bad customer service ethics if they possess any at all. The usual [...]
Archive > June 2008
Imagine a Nigeria – 1
Imagine a Nigeria ……where a poor man collapses in the middle of a crowded bus stop. A kind and fellow passenger calls an emergency number on his cellphone while another performs first-aid resuscitation. …In 3 minutes the sound of a government ambulance is heard and in the same length of time the fully equipped vehicle [...]
Lagos Go-Slow
My body still aches, I’m trying hard not to doze at my keyboard. I am exhausted from having spent over 4hours two days in a row trying to get home from work. On a public holiday the drive is just 20minutes long, On a good week day at rush hour, it takes an hour and [...]
Today is the day for ….
Blogging!One of the courses I am taking is called Operations Management! and one aspect I’ve done is Operations Management in Services! I dont know if this is as a result of the course but my awareness about services especially contact with service operations has been particularly heightened in the last couple of months. Service 1:I [...]
Robbers?
My last post mentioned I now close late. I forgot to mention that one day in the week it will be as late as 7:30pm, imagine. Anyways, on to my post. I had just turned into my driveway yesterday night and got out to open the gate. My little daughter had refused to sleep or [...]
I have been annoyed!
In the last couple of days I have allowed myself the pleasure of getting very angry at any and everything I was not happy about.I wallowed in this anger-party until I felt it tearing away my insides and saw it gush forth as little geysers and volcanoes of hot liquid scalding and ‘hotting’ everyone who [...]